Shipping

>> Looking for info re Holiday Shipping Deadlines? Click here <<

Straightforward and Easy

We save you time by:

  • Emailing you an Order Confirmation the moment you place your order
  • Shipping your order quickly and accurately
  • Emailing you a Shipping Confirmation with your tracking number as soon as we ship your order
  • Orders submitted by 3:00pm Eastern Time (M-F) ship the same day (except for Economy - see below)
  • You don't have to call or send an email - your order will simply ship the same day and we'll keep you informed along the way

How Much is Shipping?

Shipping costs vary by how fast you want your order, where you live, and how much you order. You can get the exact shipping costs for your order by using the Shipping Calculator at the bottom of the Shopping Cart. Just enter your state and zip/postal code. You'll see all the Shipping Methods available, and how much each costs. You can choose how fast you want your gear. Super easy and transparent.

(Are you shipping outside the U.S.? Check out our International Shipping page)

Get Free Shipping

Want FREE SHIPPING? If your order is over $75, select "Economy Shipping" and your shipping is FREE!  Economy Shipping orders may NOT ship the same day, and we choose the delivery method at our discretion.  If you need your gear fast or want a specific delivery provider, select an option other than "Economy Shipping".

We have some restrictions on Free Shipping, like:

  1. Your order must have a product total over $75
  2. Your order must be shipping to the United States
  3. Applies to in-stock merchandise only
  4. If you return a product and your order total goes below $75, we may deduct the flat rate shipping amount from your refund
  5. This is a limited time offer and can be terminated at any time

Special Delivery Instructions?

If you have special instructions for delivery, like a gate code / special location to place the package, or if your address is only served by USPS or UPS, please enter a Comment on your order during checkout and let us know. For example, "must ship USPS" or "enter gate code 12345". We'll do our best to pass that information to the delivery person via the shipping label.

Are You Serving with the U.S. Military or Federal Agency Overseas?

We will ship your order using USPS Priority Mail to your APO/FPO/DPO address. If we have any questions about your order, we'll contact you prior to shipping.

Need your gear even faster? Choose "Next Business Day"

We can deliver your order on the next business day (Monday through Friday). Simply add the item(s) to your cart, and select the Next Business Day delivery method. You'll be able to determine the costs before entering any Billing Information. Next Business Day delivery is available only to the Lower 48 United States, and is not available in some rural/remote addresses. If we can not deliver your order next day, we'll call you to discuss alternatives. We do often ship gear direct to winter resorts, hotels, etc. 

Please Note: next day delivery is limited to "business days", as determined by the package delivery companies. Business days refers to Mondays through Fridays, does not include Saturdays and Sundays, and does not include major holidays. To help you determine when you can expect delivery of our next day order, see this guideline:

Order On This Day

Next Day Delivers on this Day

Monday Tuesday
Tuesday Wednesday
Wednesday Thursday
Thursday Friday
Friday Monday
Saturday Tuesday
Sunday Tuesday

 

Sales Tax

We have offices and warehouse operations in Ohio (OH). By law, we have to charge sales tax for all orders shipped to Ohio. The exact tax amount is displayed during checkout.

International Shipping

We ship internationally every day! Check out our page on International Shipping for details.

 

Don't Miss Out!

Order a pair of LEVEL Half Pipe "Plus" Gloves/Mittens or LEVEL Super Pipe Gloves, then add a "Level Unisex Beanie" to your cart. The beanie will be FREE! Limited time only...

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